Embracing Introversion In UX<\/h1>\nVictor Yocco<\/address>\n 2024-09-19T15:00:00+00:00
\n 2024-10-15T23:05:45+00:00
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I place myself firmly in the category of being an introvert when it comes to my role as a UX researcher. I love the process of planning and executing research. I have never felt a need to be the loudest or most talkative person in a meeting. I contribute after I have developed something worth saying (or have a really bad joke worked up).<\/p>\n
I also love interviews and usability testing, where I interact with users and engage in meaningful conversation. And then I am exhausted. I love speaking about the findings of research and sharing the spotlight with my colleagues during a presentation, and then I want to go to bed underneath the conference room table. I facilitate workshops with ease but have trouble mustering up the energy required to attend what often feels like mandatory post-workshop socializing.<\/p>\n
In truth, I have sometimes felt introverted tendencies set me back at work<\/strong>, particularly as a consultant who needs to build relationships to keep the work flowing (in theory). An example would be getting called out by a manager in my junior days for not engaging in as many networking activities as I could have been with some of our clients. My defense of feeling overstimulated, overwhelmed, and uninterested in socializing fell on deaf ears.<\/p>\nI think we have grown in our understanding of introverts and what they need to be high performers, particularly since Susan Cain\u2019s 2013 best-selling book Quiet: The Power of Introverts in a World That Can\u2019t Stop Talking<\/em><\/a> was released.<\/p>\nThis article aims to celebrate the power of introversion in UX research and design. We\u2019ll debunk common misconceptions, explore the unique strengths introverted researchers and designers bring to the table, and offer practical tips for thriving in a field that sometimes seems tailored for extroverts. My goal is to build on some of the work on UX and introversion that already exists. I\u2019ve cited other articles where appropriate and shared the resources I\u2019ve found on UX and introversion at the end of this article.<\/p>\n
Introversion is not the same thing as being shy<\/strong>, just as extroversion isn\u2019t the same thing as being brash. For simplicity and the sake of this article, I am going to use the following definitions provided by de Jongh & de la Croix<\/a>:<\/p>\n\u201cExtroverts get energy from interaction with others and like to share ideas with others to help develop their thinking, whereas introverts need to recharge on their own after much social contact and prefer to share ideas only when they are fully formed.\u201d<\/p><\/blockquote>\n<\/p>\n <\/p>\n
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<\/a>\n This comic breaks down events that drain introverts and events that recharge introverts. Follow Introvertdoodles<\/a> on Instagram for this and much more. (Image source: Popsugar<\/a>) (Large preview<\/a>)
\n <\/figcaption><\/figure>\nThere are many potential reasons one could have introvert or extrovert tendencies (McCulloch 2020)<\/a>, and these come on a scale where one might lean or introvert or extrovert depending on the occasion. Those who straddle the middle ground of introversion and extroversion are considered ambiverts<\/strong>.<\/p>\nAs Jonathan Walter notes in a series of articles on introverts and UX<\/a>, many UX professionals find themselves drawn to the field because of their introverted nature. Introversion, often misunderstood as shyness or social awkwardness, is simply a preference for internal reflection and processing<\/strong>. It\u2019s about drawing energy from solitude and finding fulfillment in deep thought and meaningful connections.<\/p>\nAs UX is clearly a space where introverts are drawn, there is already a decent amount of literature aimed at introverted UX practitioners. In writing this article, I wanted to differentiate from what is already out there, as well as extend.<\/p>\n
I wanted to include some personal stories of introverts who aren\u2019t myself and work in UX. To do this, I went to LinkedIn and asked people to send me personal anecdotes. My post, at least by my standards, was well received, with over 100 reactions and a dozen people sending me direct messages sharing anecdotes. I was even introduced to Tim Yeo, who has recently released a book on introverts in the workplace<\/a>. I\u2019ll be sharing some of the stories people shared with me over LinkedIn, where appropriate (and with their permission), throughout this article to help draw the connections to real life.<\/p>\n<\/p>\n <\/p>\n
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<\/a>\n My LinkedIn post asking introverts to share stories. (Large preview<\/a>)
\n <\/figcaption><\/figure>\nFirst, let\u2019s talk a little about what we know about measuring if you (or others) are introverted, extroverted, or in between.<\/p>\n
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\n 2024-10-15T23:05:45+00:00
\n <\/header>\n
I think we have grown in our understanding of introverts and what they need to be high performers, particularly since Susan Cain\u2019s 2013 best-selling book Quiet: The Power of Introverts in a World That Can\u2019t Stop Talking<\/em><\/a> was released.<\/p>\n This article aims to celebrate the power of introversion in UX research and design. We\u2019ll debunk common misconceptions, explore the unique strengths introverted researchers and designers bring to the table, and offer practical tips for thriving in a field that sometimes seems tailored for extroverts. My goal is to build on some of the work on UX and introversion that already exists. I\u2019ve cited other articles where appropriate and shared the resources I\u2019ve found on UX and introversion at the end of this article.<\/p>\n Introversion is not the same thing as being shy<\/strong>, just as extroversion isn\u2019t the same thing as being brash. For simplicity and the sake of this article, I am going to use the following definitions provided by de Jongh & de la Croix<\/a>:<\/p>\n \u201cExtroverts get energy from interaction with others and like to share ideas with others to help develop their thinking, whereas introverts need to recharge on their own after much social contact and prefer to share ideas only when they are fully formed.\u201d<\/p><\/blockquote>\n <\/p>\n <\/a> There are many potential reasons one could have introvert or extrovert tendencies (McCulloch 2020)<\/a>, and these come on a scale where one might lean or introvert or extrovert depending on the occasion. Those who straddle the middle ground of introversion and extroversion are considered ambiverts<\/strong>.<\/p>\n As Jonathan Walter notes in a series of articles on introverts and UX<\/a>, many UX professionals find themselves drawn to the field because of their introverted nature. Introversion, often misunderstood as shyness or social awkwardness, is simply a preference for internal reflection and processing<\/strong>. It\u2019s about drawing energy from solitude and finding fulfillment in deep thought and meaningful connections.<\/p>\n As UX is clearly a space where introverts are drawn, there is already a decent amount of literature aimed at introverted UX practitioners. In writing this article, I wanted to differentiate from what is already out there, as well as extend.<\/p>\n I wanted to include some personal stories of introverts who aren\u2019t myself and work in UX. To do this, I went to LinkedIn and asked people to send me personal anecdotes. My post, at least by my standards, was well received, with over 100 reactions and a dozen people sending me direct messages sharing anecdotes. I was even introduced to Tim Yeo, who has recently released a book on introverts in the workplace<\/a>. I\u2019ll be sharing some of the stories people shared with me over LinkedIn, where appropriate (and with their permission), throughout this article to help draw the connections to real life.<\/p>\n <\/p>\n <\/a> First, let\u2019s talk a little about what we know about measuring if you (or others) are introverted, extroverted, or in between.<\/p>\n<\/p>\n
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